Introduction
Anthem ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Information We Collect
Information You Provide
Account Information
Name, email address, password, company name, and contact details when you create an account
Business Information
Merchant or partner business details, tax information, and payment details
Communications
Information you provide when contacting support or providing feedback
Information from Third-Party Integrations
When you connect third-party services (such as Shopify), we collect:
Product Data
Product names, descriptions, images, prices, variants, and inventory levels
Order Data
Order numbers, dates, line items, prices, discounts, taxes, and fulfillment status
Customer Data
Customer names, email addresses, phone numbers, and shipping/billing addresses associated with orders
Automatically Collected Information
- • Device information and browser type
- • IP address and general location
- • Usage patterns and interactions with the Service
- • Log data and analytics
How We Use Your Information
We use the collected information for the following purposes:
Store Management
- • Syncing and displaying orders in merchant dashboards
- • Tracking order fulfillment and status
- • Managing product catalogs and inventory
- • Generating sales reports and analytics
App Functionality
- • Processing orders placed through partner storefronts
- • Calculating and distributing commissions
- • Facilitating communication between merchants and partners
- • Providing customer support
Service Improvement
- • Analyzing usage patterns to improve the platform
- • Debugging and fixing technical issues
- • Developing new features
Data Sharing and Disclosure
We do not sell your personal data. We may share information in the following circumstances:
- •Between Merchants and Partners: Order and product information is shared between connected merchants and partners as necessary to fulfill orders
- •Service Providers: We use third-party services (hosting, payment processing, analytics) that may process data on our behalf
- •Legal Requirements: We may disclose information if required by law or to protect our rights
- •Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your data:
Encryption
Data is encrypted in transit (TLS/HTTPS) and at rest
Access Controls
Role-based access controls limit who can access personal data
Token Security
Third-party access tokens are encrypted before storage
Audit Logging
We maintain logs of access to sensitive data
Regular Backups
Data is backed up regularly with encrypted backups
Data Retention
We retain your information for as long as necessary to provide the Service and comply with legal obligations:
Account Data
Retained while your account is active and for a reasonable period after deletion
Order Data
Retained for the period required by tax and accounting regulations (typically 7 years)
Analytics Data
Aggregated and anonymized data may be retained indefinitely
Your Rights
Depending on your location, you may have the following rights:
- •Access: Request a copy of the personal data we hold about you
- •Correction: Request correction of inaccurate data
- •Deletion: Request deletion of your personal data
- •Portability: Request your data in a portable format
- •Opt-Out: Opt out of certain data processing activities
- •Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, contact us at legal@onanthem.com.
Third-Party Services
Our Service integrates with third-party services that have their own privacy policies:
Shopify
View Shopify Privacy PolicySupabase
View Supabase Privacy PolicyInternational Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where applicable.
Children's Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. The "Last updated" date at the top indicates when the policy was last revised.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Privacy Inquiries
legal@onanthem.comCalifornia Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- • Right to know what personal information is collected
- • Right to know if personal information is sold or disclosed
- • Right to opt-out of the sale of personal information
- • Right to non-discrimination for exercising privacy rights
We do not sell personal information as defined by the CCPA.
GDPR Compliance
For users in the European Economic Area (EEA), we process personal data based on the following legal bases:
Contract
Processing necessary to provide the Service
Legitimate Interests
Processing for fraud prevention, security, and service improvement
Legal Obligation
Processing required by law
Consent
Where you have provided explicit consent